01

Ideation

02

Understanding the need for a conversational UI within the Dell Research Library.
Identifying the goals of the feature through assumptions based on pain points and potential solutions

Design

03

Prototypes

Some pain point based goals that we concluded that the chat bot should cater to are: Quick Access, helping with comprehension of studies, active engagement and collaboration through Trust in the chatbot’s output. Through which we developed 4 scenarios to design for that actively solves these issues. So along with its mainstream abilities of pulling up data, the chatbot will help with

Goals

Next Steps

Presentations